Hebden Royd Group Practice patients can call direct for urgent appointments

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Thank you to the Practice Manager, who has written to say that Hebden Royd Group Practice have reviewed their urgent appointment process and that patients no longer have to call NHS 111 in order to make an urgent appointment. Continue reading

Posted from Hebden Bridge, England, United Kingdom.

Hebden Bridge GPs are reviewing urgent appointments process

The Hebden Bridge Group Practice manager has replied to patients who recently wrote to the practice manager and GPs with a complaint  that the only way to get an urgent GP appointment is to call 111.  After asking the 20 or so questions on their script, NHS 111 then sends a report to the GP surgery, which then decides if a doctor will call the patient or see them. Continue reading

Posted from Hebden Bridge, England, United Kingdom.